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Poursuivre

A propos de l'événement

Quand l’IA bouscule l’expérience client

Hyper-personnalisation, omnicanalité, RSE, … Pour s’adapter aux nouvelles attentes et comportements des consommateurs, le retail et ses pratiques doivent continuellement se transformer et même se réinventer.  

Une transformation d’autant plus cruciale à l’heure où l’Intelligence Artificielle, longtemps considérée comme simple tendance - voire relevant de la science-fiction - se démocratise et est en passe de révolutionner l’ensemble des secteurs !

Mais alors vers quel retail allons-nous ? Quelles opportunités l’IA offre-t-elle au retail de demain et quelles applications concrètes pouvons-nous imaginer ensemble ? 

Pour y répondre, Comarch vous donne rendez-vous le 6 juin à l’occasion de la 6ème édition du Comarch Lille Retail Expérience pour une journée d’échange et de partage de bonnes pratiques autour des futurs du retail, et identifier ensemble les leviers de transformation concrets allant de l'IT jusqu'au marketing en passant par la supply chain ou encore la relation client.

Agenda

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Speakers

  • Arkadiusz Ilgowski
    Arkadiusz Ilgowski PDG Comarch France
  • Anthony Delvallé
    Anthony Delvallé Directeur Général et Commercial, Comarch BU ERP / Retail
  • Michel Setera
    Michel Setera Directeur Général et Commercial, Comarch BU CRM & EDI
  • Olivier Dauvers
    Olivier Dauvers Journaliste Spécialisé Retail
  • Thomas Husson
    Thomas Husson Vice President et Analyste Principal, Forrester Research
  • Jean-Michel Lobry
    Jean-Michel Lobry Journaliste, PDG pôle audiovisuel groupe Rossel
  • Vincent Béhague
    Vincent Béhague Président Adix et Membre du comité de pilotage de la cité de l'IA
  • David Royer
    David Royer Directeur du Consulting Fidélité Europe & Directeur de l'entité de Grenoble, Comarch
  • Louis Masson
    Louis Masson Consultant expert retail, Comarch
  • Camille Lootens
    Camille Lootens Chef de projet commerce digital, Rouge Gorge
  • Jean-Christophe Chevalier
    Jean-Christophe Chevalier Directeur Informatique, Aubert
  • Etienne de Saint-Martin
    Etienne de Saint-Martin Deputy Chief Information & Data Officer, Auchan Retail France
  • Hugo Welt
    Hugo Welt Manager Data Marketing, Vertbaudet
  • Florian Piotrowski
    Florian Piotrowski Data Scientist, Auchan
  • Grégory Parlier
    Grégory Parlier Data Partners, Leroy Merlin
  • Tomasz Spłuszka
    Tomasz Spłuszka
  • Laure-Céline Rolland
    Laure-Céline Rolland Senior Manager Consultante, Bartle
  • Louis Rossi
    Louis Rossi
  • Souhaiel Nouira
    Souhaiel Nouira Loyalty Business Domain Leader, Adeo
  • Wendy Leroy
    Wendy Leroy Direction Client et Innovation Internationale Loyalty & Customer Activation Manager, Auchan Retail

Lieu

  • Cité des Échanges
    40 Rue Eugène Jacquet, 59700 Marcq-en-Barœul, France
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Cité des Échanges Cité des Échanges
40 Rue Eugène Jacquet, 59700 Marcq-en-Barœul, France

Partenaires

                           

                    

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