About The Event
How is technology driving business in 2025?
This is the question at the forefront of Comarch User Group 2025 – the latest edition of Comarch’s flagship event, where we discuss innovations of tomorrow and technology that make them grow.
This year, the conference is dedicated to professionals from the following sectors: loyalty, e-Invoicing, finance, insurance, and telecommunications. It will feature multiple industry insights, presentations, panel discussions, and opportunities for exchanging ideas. It’s a great chance to explore the top trends in your industry and make sure you are up-to-date on the latest breakthroughs.
Comarch User Group is attended by over 500 business pioneers from as many as 43 countries, including 60 keynote speakers. Do not miss your chance to learn from their insights – book your place now!
The conference and accompanying events are complimentary for invited guests.
Date: May 19-20 Venues: Comarch Headquarters, Jagiellonian University’s Auditorium Maximum, Stara Zajezdnia Kraków by DeSilva Entry: For the invited only Accommodation: Here you can book a stay with a special discount code (code available from event coordinators): |
Comarch User Group Through The Years
Visit Comarch Innovation Space
During your visit to Comarch’s headquarters for the event, you will have the exclusive opportunity to explore the Comarch Innovation Space - a showcase of the technologies shaping the future. Inside the showroom, the Comarch 5G LAB demonstrates the potential of fifth-generation telecommunications networks.Here, you can discover Comarch systems integrated with 5G technology, along with the management platform that supports business processes across various industries, including telecommunications service providers.
For more information about Comarch 5G LAB, please visit: https://www.comarch.com/telecommunications/5g-lab/
Experience Comarch-driven innovations transforming industries - sign up now for a free Comarch Innovation Space tour! Our experts will be available throughout the CUG conference to guide you. To schedule your visit, please contact your Account Manager.
Agenda
- 19 May
- 20 May
Speakers
Krzysztof Krawczyk Partner at CVC Capital Partners
Jarosław Mikos CEO Comarch
Michał Mędrala Vice President, Director of the Services Division at Comarch
Marcin Kaleta CEO of the Telecommunications Division at Comarch
Wojciech Pawluś Vice President, Global Sales & Marketing at Comarch
Amanda Cromhout Founder & CEO Truth CADipL
MG Roman Polko, BEng, PhD Polish officer and the commander of the special forces unit GROM
Aleksandra Przegalińska Vice-Rector for Innovation and AI at Kozminski University
Piotr Kozłowski Vice President Consulting, Loyalty Solutions at Comarch
Adam Beldzik Subsector Director
Marlena Półrola Senior Loyalty Consultant at Comarch
Aleksandra Wójcik VP, Delivery Portfolio Lead for German and French clients at Capgemini BSv
Ellen Cortvriend Partner PwC Belgium | Global E-invoicing and E-reporting CoE Lead
Miguel Morgado Head of Operations Transformation at Eutelsat Group
Peter Burns Director of Marketing & Digital for Heathrow Airport
Jos Wellema Senior Global Project Manager at PP-Group
Tomasz Kopera IT Director at Cellnex Poland
Kristian Kolstad CTO at Spenn Group
Toni Eid CEO of Trace Media International, Founder of Telecom Review Group
Monika Kołos-Lembas P2P Senior Process Architect at Lufthansa Group
Patrick Rott Domain Owner at METRO Digital
Pedro de Sousa Avelino Chief Integration Officer based in Thailand working at a major pan-Asian insurance group
Bernard Fenech COO & CIO Officer at Oney Insurance (PCC) - Oney Group / BPCE Group
David McKinnon IT Chief, Systems Engineer (retd.) and Principal Project Manager at PG&E
Robrecht Driesen Business Process Manager at Agfa n.v.
Matthew Goldsmith Director at Health Pulse Services Limited, Managing Director at Trawick International GmbH
Jan Kastory Founder of Astroya
Małgorzata Moderacka Product Manager Comarch Digital Insurance at Comarch
Tomasz Jędroszkowiak Insurance Business Unit Director at Comarch
Marcin Kozłowski Chief Revenue Officer at Vintom
Mark Mandula Chief Learning Officer at BCR Publishing, Senior Vice President at United Capital Funding
Mateusz Czarnecki Head of Product Management at Comarch
Bram Fouache Partner at Deloitte
Markus Körberg Head of Dynamics 365 Development and Operations at Scania Commercial Operations
Paula Thomas Founder and CEO - Let's Talk Loyalty
Fionna Ronnie Head of Customer and Loyalty at TFG
Debbie Hofman Global VAT Manager and Environmental Tax Manager at Agfa
Maciej Sałata SME & Corporate Banking at Comarch
Marek Gajewski Chief Technology Officer at Japan Green Stamp Co.,Ltd. and Co-founder/CTO of CS2 Cyber Security Consulting Services
Mohammed Dakalbab Director OSS - Inventory & Controllers at DU
Peter Redan Ramirez Loyalty Program Head at Globe Telecom
Tymoteusz Wrona Chief Strategy & Operations Officer of the Telecommunications Division at Comarch- Araz Aliyev Head of Loyalty Programs at Azerbaijan Airlines
Bijou Daniel Head of Product - Loyalty and Operations at Alshaya Group
Peter Cholewinski Expert Associate Partner at QuantumBlack / McKinsey & Company
Karol Leszczynski Factoring Product Development Manager at Comarch SA
Nadezhda Petkova Head of Commercial Factoring Department at DSK Bank
Paweł Workiewicz Chief Commercial Officer of the Telecommunications Division at Comarch
Reggie Fernandes Head of Wealth Products, Wealth Management at The Commercial Bank of Qatar
Zaid Alnatour Global Wealth Management & Private Banking Specialist at Arab Bank
Florian Graillot Founder of Astroya
Alexandru Calin Product Owner - Digital Corporate Lending solution, BRD - Groupe Societe Generale
Sean Edwards Chairman, International Trade & Forfaiting Association
Juliana Assad CEO of Esfera (Santander Group)
Nabeel Wyne Senior Director - Digital Transformation, Innovation & Architecture at Capgemini KSA
Deepak Pradhan Head of Loyalty Program at ADNOC Distribution- Marcin Przybylski Business Solutions Consultant
Luke Hutchings Director | e-Invoicing and Tax Technology at Alvarez & Marsal
Laith Iskandarani Business Transformation Lead at The Commercial Bank of Qatar
Igor Durczyński Senior Consultant in Tax Department, Qualified Tax Advisor
Emilia Wolnowska Partner in Tax Department, Qualified Tax Advisor
Chris Burns Euronews journalist, Bloomberg TV reporter, CNN correspondent
Robert Christou Senior Loyalty and Partnerships Manager at Heathrow Airport
Iulian Ducuta Brand Manager at OMV Petrom
Olivia Wasniewski Head of EuroBonus Program, SAS Scandinavian Airlines
Przemysław Drzymała Vice President of Sales – Middle East at Comarch
Bartosz Nowakowski BSS Product Marketing Manager at Comarch
Iva Tsvetkova Global Strategy & Transformation – Requisition to Pay PepsiCo
Marilena Cirsteanu International Product Management & Marketing CX Advisor | Digital & Loyalty Lead, OMV
Bartłomiej Wójtowicz Consulting Director at Comarch
Piotr Machnik Product Marketing Director at Comarch
Paweł Łopata Presales Director for APAC at Comarch


David specializes in evaluating and addressing intricate business challenges and process enhancements that extend across functional departments, disciplines, and systems. David has over 35 years of experience in IT and utility operations at Pacific Gas and Electric Company. During his career at PG&E, David served in several capacities including utility capital improvements project manager, division support service manager, manager of IT infrastructure project delivery, manager of IT application project delivery Center of Excellence, and chief of staff to the vice president of IT infrastructure operations, driving cross department planning, budgeting, and process improvement. David retired in 2018 as a chief solution engineer. In 2020, David was appointed as the principal project manager to deliver PG&E’s Operations Support System - Telecom Network Portal Project, a complex, multi-year effort. Additionally, this year David was appointed as the change management leader for PG&E’s Electric Vehicles Socket of the Future Project. David served 5 years with the United States Naval Mobile Construction Forces (Seabees) with deployments in the US Pacific Territory and the British Indian Ocean Territory.
In Comarch since 2003, starting as a programmer in various projects. After 2 years, he moved to the area of the insurance industry, which he has been developing for over the last 17 years.

Consulting Director at Comarch (est. 1993), a provider of innovative software and IT services for financial institutions worldwide. Maciej has focused his career on helping banks drive innovation, explore new revenue opportunities, lower operating costs and improve user experience in the area of digital banking for corporate and SME customers. Having been in software development, project management and consulting for top banks, Maciej has acquired over 10 years of international experience in technology and business alike, which allow him to provide uniquely insightful solutions to problems faced by modern financial institutions.


Luke is a Director with Alvarez and Marsal. He has been focusing on tax technology since 2012. He has held multiple positions across Europe and the Middle East and is an e-Invoicing and VAT technologies SME. Luke is a tax technologist that specializes in global e-Invoicing compliance, finance/tax transformation, VAT determination and compliance. He is a functional specialist that predominantly focusses on requirements gathering and process reengineering for technology projects. Luke has spent the previous three years supporting KSA e-Invoicing implementations, including SAP DRC, Edicom and Pagero. He also has extensive experience in finance and technology transformations, including SAP S4HANA. While his predominant focus are private clients, he has previously supported a Middle Eastern Tax Authority’s SAP Tax and Revenue Management (TRM) implementation.
Igor is a licensed tax advisor (No. 14904) with extensive experience in the field of tax advisory. Igor specializes in value-added tax (VAT). His expertise includes advising multinational corporations on complex tax structures and compliance issues. Additionally, he handles international and corporate taxation, providing comprehensive solutions to clients. Igor is committed to staying updated with the latest tax regulations and practices, ensuring clients receive the most accurate and effective advice. His dedication to client satisfaction and professional excellence makes him a valuable asset to the BDO team. He holds a master’s degree in law from Adam Mickiewicz University in Poznań.
Emilia is a licensed tax advisor (No. 12575) with extensive experience gained in leading audit and tax advisory firms, as well as in-house within the oil and gas industry. She specializes in value-added tax (VAT), while also advising on corporate income tax, civil law transaction tax, and cross-border tax issues. Known for her strong analytical skills and precision, she is dedicated to delivering high-quality client services through clear and transparent communication. Emilia regularly conducts training sessions and speaks at tax conferences. She is also a published author in leading Polish tax journals, including Rzeczpospolita and Rachunkowość. She holds a master’s degree in law from Adam Mickiewicz University in Poznań and completed postgraduate studies in Accounting at the Poznań University of Economics.
Olivia Wasniewski has over a decade of experience at SAS Scandinavian Airlines, where she has held key roles across Loyalty, Product Development, Revenue Management, and Strategy. Prior to joining SAS, she worked as a strategy consultant. She holds a Master of Science in International Business and in Finance, after studies at the Stockholm School of Economics, SGH Warsaw School of Economics and Rotterdam School of Management. Olivia is passionate about consumer psychology and the transformative potential of loyalty programs to create value across the entire business ecosystem — benefiting the company, its customers, partners, and the broader world.
Bartłomiej Wójtowicz is the Head of Comarch's Data Exchange & Document Management Consulting Team and a business automation expert, who has over 15 years of experience in helping companies go digital and optimize their key processes. He was previously responsible for product development in the area of B2B Network and electronic invoicing.
Venues
Comarch User Group 2025 will take place on May 19-20, 2025, in the beautiful city of Kraków. As usual, the conference will begin at the Comarch Headquarters. In the evening, our guests will be invited to the official gala dinner at Stara Zajezdnia Kraków. The next day’s events will continue at the Jagiellonian University’s Auditorium Maximum.
Jagiellonian University’s Auditorium Maximum - a building of the Jagiellonian University located at 33 Krupnicza Street in Kraków, situated in close proximity to the Collegium Paderevianum, which dates back to the 1960s. It is part of the so-called Second Campus of the Jagiellonian University. The building comprises a complex of lecture halls, the largest of which, an amphitheater-style hall, can accommodate 1154 people. The decision to construct the building was made in 2001, and it was opened for use in September 2005.
Stara Zajezdnia Kraków by DeSilva - the renovated building of the tram old depot is a unique facility. The hall is an example of a rare in Krakow wooden frame architecture with brick filling, commonly called the Prussian wall. The front of the hall is decorated with a picturesque top with a clock framed in Art Nouveau final. The Main Hall belongs to the architectural and construction complex, covered by legal protection, entered in the register of monuments in 1985 and on the UNESCO World Cultural and Natural Heritage List and recognized as a historical monument. The jury of the 17th edition of the National Open Competition “MODERNIZATION OF THE YEAR” awarded in August 2013 a distinction for “Modernization of the year 2012” in the category “historic buildings”.
- Comarch Headquarters (SSE4) prof. Michała Życzkowskiego 23, 31-864 Kraków, Polska
- Auditorium Maximum of the Jagiellonian University Krupnicza 33, 31-123 Kraków, Polska
- Stara Zajezdnia Kraków by DeSilva Św. Wawrzyńca 12, 31-060 Kraków, Polska
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Comarch Headquarters (SSE4)
prof. Michała Życzkowskiego 23, 31-864 Kraków, PolskaContact

Marketing Director in Telecommunications Division



Marketing Director Financial Services