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Poursuivre

A propos de l'événement

L'expérience client à l'ère du digital 

Nouveaux modes de consommation et parcours client, clienteling, plateformisation, dernier kilomètre, ROI et KPI dans les programmes de fidélité, Web 3 et métaverse, … venez repenser avec nous l’expérience client à l’ère du digital à l'occasion du Comarch User Group 2022. Un événement sous le signe de l’échange et du partage de connaissances dont l’après-midi du 15 sera suivie en soirée par un cocktail dinatoire et la possibilité de découvrir ce milieu magique qu’est le hippisme en pariant sur des courses en semi-nocturne.

Les 15 et 16 Septembre 2022, rejoignez-nous ainsi qu’une dizaine d’experts du retail, de l’expérience client et de l’engagement, dans le cadre exceptionnel de l'Hippodrome de Longchamp à Paris, pour échanger sur la transformation en cours et préparer le terrain au retail de demain.

On vous propose 2 parcours de conférences, l'un centré sur le commerce unifié, l'autre sur l'expérience client. Séléctionnez le tag "Customer experience" ou "Unified commerce" dans l'agenda ci-dessous pour visionner les interventions dédiées à chaque thématique. L'évènement se tiendra en anglais et en français.

Avec l'intervention de :
Forrester Consulting, Auchan, Velvet Consulting, Olivier Dauvers, PMU, et bien d’autres.

Agenda

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Date
  • 15 sept.
  • 16 sept.

Speakers

  • Janusz Filipiak
    Janusz Filipiak Fondateur et Président de Comarch
  • Arkadiusz Ilgowski
    Arkadiusz Ilgowski PDG Comarch France
  • Anthony Delvallé
    Anthony Delvallé Directeur Général et Commercial, Comarch
  • Michel Setera
    Michel Setera Directeur Général et Commercial, Comarch
  • Jean-Michel Lobry
    Jean-Michel Lobry Journaliste, PDG pôle audiovisuel groupe Rossel
  • Isabelle Musnik
    Isabelle Musnik Fondatrice et directrice de la publication, INfluencia
  • Thomas Husson
    Thomas Husson Vice President et Analyste Principal, Forrester Research
  • Olivier Dauvers
    Olivier Dauvers Journaliste Spécialisé Retail
  • Paula Thomas
    Paula Thomas Founder and Show Host
  • Laurent Petit
    Laurent Petit Responsable des Solutions pour les SI clients, numériques et de paiement, Auchan Retail
  • Katja  Legrand
    Katja Legrand Customer Relationship Manager, Auchan Retail International
  • Corina Catelin - Mitu
    Corina Catelin - Mitu Program and Project Manager / Product Manager SAFe, PMU
  • Arnaud de la Porte du Theil
    Arnaud de la Porte du Theil Directeur Technique SI, PMU
  • Antoine Rucho
    Antoine Rucho Head of Ecommerce & CRM, KFC France
  • Julia Decarsin
    Julia Decarsin Directrice Internationale, Gémo (Groupe Eram)
  • Michael Gressier
    Michael Gressier Développement commercial programme fidélité, Decathlon France
  • Remy Guenot
    Remy Guenot Directeur Acquisition & CRM, InVivo Retail
  • Vincent Justin
    Vincent Justin Co-fondateur chez NOUS Epiceries anti-gaspi
  • Nicolas de Taeye
    Nicolas de Taeye Directeur de la Transformation Digitale et des Systèmes d'Information, Irrijardin
  • Thierry Desaleux
    Thierry Desaleux Global Performance Manager, Ekosport
  • Dariusz Lipiński
    Dariusz Lipiński COO, InPost Group (Mondial Relay)
  • Marek Gajewski
    Marek Gajewski Enterprise System Architect, Japan Green Stamp Co.,Ltd.
  • Rumi Marincic
    Rumi Marincic Vice President, Business Development, Japan Green Stamp Co.,Ltd.
  • Dharmesh Bhana
    Dharmesh Bhana Executive: Loyalty & rewards, NedBank
  • Nevine Baracat
    Nevine Baracat Directrice adjointe Marketing Relationnel et Marque, SAQ
  • Frédéric Carcopino
    Frédéric Carcopino Directeur TI adjoint aux solutions numériques, SAQ
  • Romain Blanchet
    Romain Blanchet Responsable Digital & E-Commerce, 4 Pieds
  • David Royer
    David Royer Directeur du Consulting Fidélité Europe & Directeur de l'entité de Grenoble, Comarch
  • Eric Leyval
    Eric Leyval Directeur de mission Retail, Comarch
  • Jessica Lavigne
    Jessica Lavigne Consultante CRM & Fidélisation, Comarch
  • Eva Marquez
    Eva Marquez Consultante CRM & Fidélisation, Comarch
  • Louis Masson
    Louis Masson Consultant expert retail, Comarch
  • Jean-Christophe Bourgeois
    Jean-Christophe Bourgeois Business Analyst, Comarch
  • Clément Lefebvre
    Clément Lefebvre Ingénieur Commercial, Comarch
  • Matthieu Lacroix
    Matthieu Lacroix CMO, Comarch
  • Aurore Druelle
    Aurore Druelle Responsable Commerciale, Comarch
  • Zbigniew Rymarczyk
    Zbigniew Rymarczyk Vice-président, Comarch
  • Michał  Stadnicki
    Michał Stadnicki Directeur Business Intelligence BU, Comarch
  • Marcin Sobek
    Marcin Sobek Directeur du Consulting Marketing et Fidélité, Comarch
  • Lukasz Sloniewski
    Lukasz Sloniewski CX and Loyalty Marketing - Business Unit Director, Comarch
  • Wojciech Kempny
    Wojciech Kempny Directeur du Consulting Marketing et Fidélité, Comarch Middle East
  • Alexandre Plichon
    Alexandre Plichon Co-Fondateur, Captain Wallet
  • Laura Ducournau
    Laura Ducournau Head of customer experience, Velvet Consulting
  • Matthieu Torras
    Matthieu Torras Director Of Products - Innovation Team, Acrelec
  • Thomas Devilder
    Thomas Devilder Co-fondateur, Allcolibri
  • Arnaud Chapis
    Arnaud Chapis Co-Founder and COO, Imagino
  • Vincent Béhague
    Vincent Béhague Président, Adix

Lieu

  • Hippodrome ParisLongchamp
    V65H+GV Paris, France
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Hippodrome ParisLongchamp Hippodrome ParisLongchamp
V65H+GV Paris, France

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