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About event

The relationship between business and technology is very dynamic. To keep up with all the new trends, solutions, and original ideas, business pioneers and industry enthusiasts need a platform to bring them together. 

That’s precisely what Comarch User Group 2023 is. A three-day event filled with inspiring speeches, presentations, and case studies can be your mine of information about current challenges and dynamics in the B2B&B2C world. It’s the perfect opportunity to network with other innovators and learn about new market trends, the latest technological advances, or the power of AI/ML-based solutions in Loyalty, Telecommunications, and Banking&Insurance

Join in and find out what drives business in the digital era!

The conference and accompanying events are free of charge for Comarch Customers

Date: 9-11th May 2023

Venues: Comarch Headquarters, Gallery of the 19th Century Polish Art in the Sukiennice,
Collegium Nowodworskiego, Błonia Bistro 

Accommodation: Here you can book a stay with a special discount code
(code and email available from event coordinators):

 Entry: For the invited only

 

Why attend?

  • You will be part of a special three-day event for loyalty, telecommunications, banking and insurance experts
  • An inspiring and eye-opening presentation will reveal new market trends
  • You will be in a space to discuss innovations for improving customer experience, technological advancements and their practical use for achieving better business results
  • Meeting in person over 400 professionals from different industries willing to exchange their knowledge and experience
  • A unique opportunity to visit Comarch Innovation Space – a place where you can learn about a wide range of modern technological solutions offered by Comarch
  • Discovering Polish culture, tradition, cuisine and magnificent places located in Kraków’s Old Town – the event will take place in one of the most iconic venues of Kraków
  • For Comarch customers, the event is free of charge
     

Visit Comarch Innovation Space

During Comarch User Group and your visit to Comarch’s headquarters, you will have the opportunity to visit the multi-sector Comarch Innovation Space, where technologies of tomorrow are presented. 

Comarch 5G LAB presents the possibilities offered by the fifth generation of telecommunications networks. In the new space, you can get acquainted with Comarch systems equipped with 5G technology and the management platform behind it, supporting business processes of enterprises from almost every sector of the economy, including telecommunications service providers. For more information about Comarch 5G LAB, please visit: https://www.comarch.com/telecommunications/5g-lab/

Experience new technologies that change the world and sign up for a free Comarch Innovation Space tour! 
Our experts will be available for you throughout the CUG conference, so please contact your Account Manager to schedule a visit to Comarch Innovation Space on 9th May (pre-conference day) or 10th May (first day of the conference).

A short video summary of last edition of the cross-sector CUG conference:

Agenda

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Date
  • 09 May
  • 10 May

Speakers

  • Aleksander  Kwaśniewski
    Aleksander Kwaśniewski President of Poland (1995-2005)
  • Prof.  Janusz Filipiak
    Prof. Janusz Filipiak Founder, CEO and President of the Management Board of Comarch SA
  • Paula Thomas
    Paula Thomas Founder and CEO - Let's Talk Loyalty Podcast
  • Piotr Kozłowski
    Piotr Kozłowski VP Consulting, Airline/Travel Loyalty, Certified Loyalty Marketing Professional™ (CLMP)
  • Wojciech Kempny
    Wojciech Kempny Consulting Director at Comarch, Certified Loyalty Marketing Professional™ (CLMP)
  • Maciej  Tyczyński
    Maciej Tyczyński Head of R&D, Services Sector
  • Sami  Nachawati
    Sami Nachawati Consulting Director at Comarch
  • Jacek Lonc
    Jacek Lonc VP, Head of Telco Sales & Business Strategy Division at Comarch
  • Łukasz Mendyk
    Łukasz Mendyk OSS Product Manager at Comarch
  • Bogumił Dąbrowski
    Bogumił Dąbrowski BSS Solution Manager at Comarch
  • Mateusz  Cieślak
    Mateusz Cieślak Head of FSM Consulting at Comarch
  • Maciej  Sałata
    Maciej Sałata SME & Corporate Banking at Comarch
  • Suryaveer Singh
    Suryaveer Singh Head of Loyalty, CRM and Data Analytics at ENOC
  • Andrzej Przewięźlikowski
    Andrzej Przewięźlikowski Vice President, Director of Financial Services Division at Comarch
  • Arvid  de Coster
    Arvid de Coster CEO & Co-Founder WeGroup
  • Maciej Dylewski
    Maciej Dylewski International Business Director at Comarch
  • Marcin Wąsikowski
    Marcin Wąsikowski Managing Director, Head of Bancassurance and Affinity Sales and Sales Support Division, UNIQA
  • Rafał Gilarski
    Rafał Gilarski Business Intelligence Consulting Director at Comarch
  • Wojciech Trybuszkiewicz
    Wojciech Trybuszkiewicz Managing Director, Bancassurance & Affinity, GENERALI
  • Karol Leszczynski
    Karol Leszczynski Factoring Product Development Manager at Comarch SA
  • Bill Hanifin
    Bill Hanifin CEO Wise Marketer Group (WMG), Certified Loyalty Marketing Professional™ (CLMP)
  • Gaurav Jain
    Gaurav Jain Head of Products at Ahli United Bank of Kuwait
  • Paweł Świerszcz
    Paweł Świerszcz Product Manager at Comarch
  • Andy  Tiller
    Andy Tiller Executive Vice President at TM Forum
  • Tymoteusz  Wrona
    Tymoteusz Wrona Head of Presales in Telecommunications Division at Comarch
  • Tomasz  Fryc
    Tomasz Fryc Chief Technology Officer at Alior Bank
  • Syed Shahbaz  Ahmad
    Syed Shahbaz Ahmad Project Manager at ANB Bank
  • Raffael  Fappiano
    Raffael Fappiano Product Manager - Azul Brazilian Airlines
  • Simon  Peterman
    Simon Peterman CEE at Raiffeisen Factor Bank AG in Austria
  • Mahmoud Ibrahim Saafan
    Mahmoud Ibrahim Saafan Head OF Transaction Banking & Escrow at Ajman Bank
  • Konrad  Klimek
    Konrad Klimek President of the Management Board of KUKE Finance S.A.
  • Jerzy Dąbrowski
    Jerzy Dąbrowski Vice Chairman of the Board, Faktoria Sp. z o.o.
  • Simone Panizza
    Simone Panizza C Consulting International Markets Coordinator
  • Julien Beenakkers
    Julien Beenakkers CEO at Future Connections
  • Reginald Delhez
    Reginald Delhez Digital Transformation Manager at Future Connections
  • Peter  Gustavsson
    Peter Gustavsson Head of Loyalty Solutions team within Scandinavian Airlines (SAS) Digital & IT
  • Hamdan Khan
    Hamdan Khan Consulting Leader for EY
  • Kwaku Debrah
    Kwaku Debrah Senior Advisor at EY
  • David McKinnon
    David McKinnon Principal Project Manager at PG&E
  • Bryan Arline
    Bryan Arline IT Product Specialist Expert at PG&E
  • Mateboho  Malope
    Mateboho Malope Group Loyalty Executive at Vodacom Group
  • Kimmo Aalto
    Kimmo Aalto Head of Business Sourcing, OP Financial Group
  • Christer Buen
    Christer Buen Product Manager- Loyalty, Norwegian Reward
  • Adrian Korczyński
    Adrian Korczyński Chief Information Security Officer at Comarch
  • Piotr Stokłosa
    Piotr Stokłosa Senior Account Manager at Comarch
  • Beth Leverton
    Beth Leverton Director of Rewards & Loyalty at Ford Motor Company

Venues

The Comarch User Group 2023 conference will take place from May 9-11th in the beautiful royal city of Kraków. 

Those of you who arrive earlier will be hosted on the evening of May 9 at Błonia Bistro Kraków, where Polish cuisine and culture will meet.

The events of the second day will be held at Comarch headquarters – except for a late dinner at Wierzynek, a historic restaurant in the Old Town. On the third day, you can join us for insights at some of the most iconic venues in Krakow’s city center:

Gallery of the 19th Century Polish Art in the Sukiennice: An art gallery located on the first floor of the famous Cloth Hall (Sukiennice) in the very heart of Krakow’s Main Square. Containing some of the most important pieces of 19th-century Polish art, the gallery holds incredible cultural and historical value. The events planned there are dedicated to Telecommunications and Loyalty sectors

Collegium Nowodworskiego: located at ul. Św. Anny 12, is the seat of the authorities of the Jagiellonian University Medical College. Erected in the years 1636-43, it was intended for the needs of secondary schools preparing young people for university studies. The events planned there are dedicated to the Banking & Insurance sector.

  • Comarch Headquarters
    prof. Michała Życzkowskiego 23, 31-864 Kraków, Polska
  • Gallery of the 19th Century Polish Art in the Sukiennice
    Rynek Główny 3, 31-042 Kraków, Polska
  • Collegium Nowodworskiego
    Świętej Anny 12, 31-008 Kraków, Polska
  • Błonia Bistro
    al. 3 Maja 55, 30-066 Kraków, Polska
  • Wierzynek
    Rynek Główny 16, 33-332 Kraków, Polska
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Comarch Headquarters Comarch Headquarters
prof. Michała Życzkowskiego 23, 31-864 Kraków, Polska

Contact

Loyalty: Sara Giza
Loyalty: Sara Giza

Banking & Insurance: Monika Dziurdzia
Banking & Insurance: Monika Dziurdzia

Telecommunications: Anna Cyganik
Telecommunications: Anna Cyganik