About event
What are the top trends and solutions in the world of loyalty, finance, and telecommunication?
Learn from other industry pioneers, network with like-minded professionals, and get inspired with groundbreaking presentations on the most pressing issues in your field.
Join Comarch User Group 2024 and discover the technology that drives the business of tomorrow!
It’s two days of captivating speeches, insightful presentations, and compelling case studies, all designed to immerse you in the trends and innovations that fuel growth. Featuring top experts from loyalty, finance, and telco, it’s the perfect event to broaden your knowledge and stay on top of the latest breakthroughs and topics in your industry.
The conference and accompanying events are complimentary for Clients and Partners of Comarch.
Date: 4-5 June, 2024 Venues: Comarch Headquarters, Wierzynek Restaurant, Grand Hotel Cracow, Palace Under the Rams, International Cultural Center Entry: For the invited only Accommodation: Here you can book a stay with a special discount code (code available from event coordinators): |
Why attend?
- You can network with over 500 industry professionals and form new business connections.
- You get to immerse yourself in Polish culture, tradition, cuisine, and the beauty of Kraków's Old Town.
- You’ll learn about the latest market trends and tech solutions that solve the most pressing business challenges of today.
- You’ll have the opportunity to explore Comarch Innovation Space, see our 5G Lab Use Cases to experience the network in action, as well as visit our Data Center.
- The event is complimentary for Clients and Partners of Comarch.
Visit Comarch Innovation Space
During Comarch User Group and your visit to Comarch’s headquarters, you will have the opportunity to visit the multi-sector Comarch Innovation Space, where technologies of tomorrow are presented.
Comarch 5G LAB presents the possibilities offered by the fifth generation of telecommunications networks. In the new space, you can get acquainted with Comarch systems equipped with 5G technology and the management platform behind it, supporting business processes of enterprises from almost every sector of the economy, including telecommunications service providers. For more information about Comarch 5G LAB, please visit: https://www.comarch.com/telecommunications/5g-lab/
Experience new technologies that change the world and sign up for a free Comarch Innovation Space tour!
Our experts will be available for you throughout the CUG conference, so please contact your Account Manager to schedule a visit to Comarch Innovation Space.
A short video summary of last edition of the cross-sector CUG conference:
Agenda
- 04 Jun
- 05 Jun
Speakers
- Anna Pruska, PhD CEO of Comarch S.A.
- Andrzej Przewięźlikowski Vice President, Director of Financial Services Division at Comarch
- Marcin Kaleta Vice President, Director of the Telecommunications Division at Comarch
- Adrian Korczyński Chief Information Security Officer at Comarch
- Toni Eid Founder of Telecom Review Group, CEO of Trace Media International
- Andrej Jankovic VP International Wholesale Digitization (Customer Experience and Quality Management) at Deutsche Telekom
- Wojciech Kempny Consulting Director at Comarch, Certified Loyalty Marketing Professional™ (CLMP)
- Marlena Półrola Senior Loyalty Consultant at Comarch
- Tymoteusz Wrona Head of Presales in Telecommunications Division at Comarch
- David McKinnon Principal Project Manager at PG&E
- Maciej Sałata Consulting Director, SME & Corporate Banking at Comarch
- Karol Leszczynski Factoring Product Development Manager at Comarch SA
- Piotr Stokłosa Director of Business Development at Comarch
- Edwin Beverdam Domain Director Service and Billing a.i. at KPN
- Joanna Slowinska GBC International Administration Coordinator at Comarch
- David Feldman Loyalty Summit Global Chair & Managing Partner – Catchit Loyalty
- Tomasz Staszek Head of BSS Consulting at Comarch
- Daniel Theophil Product Manager Customer Care & Services at 450connect
- Dr. Andrzej Cwik CTO at 450connect
- Peter Gustavsson Head of Loyalty Solutions team within Scandinavian Airlines (SAS) Digital & IT
- Kim Hardaker CEO Hardaker & Co.
- Tomasz Jędroszkowiak Insurance Business Unit Director at Comarch
- Alexander Denton Partner Relationship Manager - Europe & Africa at AXA Life and Health Reinsurance Solutions
- Julius Thairu Chief Commercial & Customer Office at Kenya Airways
- Jerome G. Patalud Director & Head for Globe Rewards at Globe Telecom
- Edward Pouthier Director of Loyalty Program & Experience at JetBlue Airways
- Passanee Udompanich Executive Vice President, Investment Product Management at Bank of Ayudhya PLC
- Rosen Tishevishki Senior Engineer / Project Manager at Sunrise
- Sid Krishna Vice President of Loyalty at Carnival Cruise Line
- Anna Grechowicz-Dorosz SOHO&AGRO Business Development Director at Credit Agricole Bank Polska S.A.
- Paula Thomas Founder and CEO - Let's Talk Loyalty
- Angela Hunter CEO, Director, Regional Leader, Executive Experience in Singapore, Thailand, Myanmar, Philippines, Australia and New Zealand
- Parida Leelaniramol Sales Director at Comarch
- Marek Kuczyński Head of Intelligent Assurance & Analytics Business Unit at Comarch
- Krzysztof Ziomek Manager and Tribe Owner of projects portfolio dedicated to SOHO market development (small office&home office) at EFL Group
- Katarzyna Matias Product & Process Development Department Director at mFaktoring
- Davor Gašparac Senior Program Manager & BA Chapter Lead at ERSTE Digital
- Dr. Ahmed Darwish Elsayed Digital Delivery at Bank AlBilad
- Mohamed Salem Digital Wealth Lead, UAE at HSBC Bank Middle East Limited
- Maria Wróblewska AI Solutions Coordinator at Comarch
- Piotr Kozłowski VP Consulting, Airline/Travel Loyalty, Certified Loyalty Marketing Professional™ (CLMP)
- Joanna Witsch Head of Loyalty Product & Operations at Alshaya Group
- Alexandru Calin Product Owner for Optimus at BRD - Groupe Societe Generale
- Yusuke Suzuki Group Leader at KDDI Corporation
- Issei Madarame Manager at ITOCHU Techno-Solutions Corporation (CTC)
- Marcin Kosecki Business Intelligence Consultant at Comarch
- Tomek Michniewicz Reporter, Traveler, Leader of Rain Forest, Deserts and Bush Expeditions
- Dominika Bettman General Manager of Microsoft in Poland
- Olivier Martinet CEO Posidonia Consulting
- Jessica Lavigne CRM & Loyalty Consultant, Comarch
- Athanasios Sbonias HelleniQ Energy – Head of Customer Experience
- Sami Nachawati Consulting Director at Comarch
- Paul Sage Onsite CTO Tecsa
- Artur Kurasiński Author of Technology Blog Kurasinski.com
- Bradley Jones Business Development Manager Comarch UK and Ireland
- Dharmesh Bhana Executive: Loyalty & Rewards, NedBank
- Agnieszka Bochacka Cloud Strategy & Digital Transformation Expert at PwC
- Małgorzata Moderecka Product Manager Comarch Digital Insurance at Comarch
![Anna Pruska, PhD](http://events.comarch.com/files-app/file_21/Anna-Pruska.jpg)
![Andrzej Przewięźlikowski](http://events.comarch.com/files-app/file_53/Andrzej_Przewiezlikowski.jpg)
![Marcin Kaleta](http://events.comarch.com/files-app/file_45/Marcin_Kaleta.jpg)
Marcin Kaleta is a graduate in computer science from the Cracow University of Technology. In 2010, he joined Comarch as a programmer in telecommunications projects. In 2015, he took on the role of Solution Manager, building BSS solutions for clients in Europe and North and Latin America. From 2016 to 2018, he was responsible for the DevOps and Managed Services aspects of corporate banking projects in the Finance, Banking and Insurance (FBU) sector.From 2018 to 2023, Marcin Kaleta was Director of Innovation of the Comarch Group and Director of the Central Competence Teams. In 2020, he took over the Egeria Business Unit in the APUS sector in parallel. From 2021, he chaired the Cyber Security Council at Comarch. In 2023, he became Director of the Telecommunications Sector.
![Adrian Korczyński](http://events.comarch.com/files-app/file_53/Adrian-Korczynski.jpg)
![Toni Eid](http://events.comarch.com/files-app/file_45/Toni_Eid.jpg)
![Andrej Jankovic](http://events.comarch.com/files-app/file_45/Andrej_Jankovic.jpg)
![](http://events.comarch.com/files-app/file_58/546x321_T_mobile.jpg)
![Wojciech Kempny](http://events.comarch.com/files-app/file_21/Kempny.jpeg)
![](http://events.comarch.com/files-app/file_16/Comarch-Logo-Dark-Blue__480.png)
![Marlena Półrola](http://events.comarch.com/files-app/file_21/Marli.jpeg)
![Tymoteusz Wrona](http://events.comarch.com/files-app/file_45/Tymoteusz_Wrona.jpg)
![David McKinnon](http://events.comarch.com/files-app/file_45/David_McKinnon_new1.jpg)
David’s expertise is assessing and solutioning complex business problems and process improvements that span across departments, disciplines, and systems. David has over 30 years’ experience in IT and utility operations at Pacific Gas and Electric Company. During his career at PG&E, David served in several capacities including utility capital improvements project manager, division support service manager, manager of IT infrastructure project delivery, manager of IT application project delivery COE, and chief of staff to the vice president of IT infrastructure operations, driving cross department planning, budgeting, and process improvement. David retired in 2018 as a chief solution engineer. In 2020, David was appointed as the principal project manager with PG&E’s Telecom Network Portal project. David served 5 years with the United States Naval Mobile Construction Forces (Seabees) with deployments in the US Pacific Territory and the British Indian Ocean Territory.
![Maciej Sałata](http://events.comarch.com/files-app/file_56/Maciej_Salata.png)
![Karol Leszczynski](http://events.comarch.com/files-app/file_37/Leszczynski.png)
![Piotr Stokłosa](http://events.comarch.com/files-app/file_45/Piotr_Peter_Stoklosa.jpg)
Piotr is currently working as a Director of Business Development of Comarch’s key accounts for the USA market. His primary focus is on customer satisfaction. Prior to this role, Piotr was a Senior Account Manager and Senior telecommunications consultant with over 15 years of experience including working for mobile operators and as a solution architect for large OSS transformation programs.
![Edwin Beverdam](http://events.comarch.com/files-app/file_45/Edwin_Beverdam2.jpg)
![](http://events.comarch.com/files-app/file_58/255x100_logo_kpn.png)
![Joanna Slowinska](http://events.comarch.com/files-app/file_45/Joanna_Slowinska.jpg)
![David Feldman](http://events.comarch.com/files-app/file_53/1706600441353.jpg)
![Tomasz Staszek](http://events.comarch.com/files-app/file_45/Tomasz_Staszek.jpg)
![Daniel Theophil](http://events.comarch.com/files-app/file_45/Daniel_Theophil.jpg)
![](http://events.comarch.com/files-app/file_58/546x321_450_connect.jpg)
![](http://events.comarch.com/files-app/file_58/546x321_450_connect.jpg)
![Peter Gustavsson](http://events.comarch.com/files-app/file_38/SAS-min.jpg)
![Kim Hardaker](http://events.comarch.com/files-app/file_53/hardaker.jpg)
![Tomasz Jędroszkowiak](http://events.comarch.com/files-app/file_53/tomasz.jpg)
In Comarch since 2003, starting as a programmer in various projects. After 2 years, he moved to the area of the insurance industry, which he has been developing for over the last 17 years.
![Alexander Denton](http://events.comarch.com/files-app/file_53/alexanderw.jpg)
![Julius Thairu](http://events.comarch.com/files-app/file_53/juliuss.jpg)
![Jerome G. Patalud](http://events.comarch.com/files-app/file_53/globe.jpg)
![Edward Pouthier](http://events.comarch.com/files-app/file_53/edward.jpg)
![Passanee Udompanich](http://events.comarch.com/files-app/file_53/passanee.jpg)
![Rosen Tishevishki](http://events.comarch.com/files-app/file_45/Rosen_Tishevishki.jpg)
![](http://events.comarch.com/files-app/file_58/546x321_Sunrise.jpg)
![Sid Krishna](http://events.comarch.com/files-app/file_53/sid.jpg)
![Anna Grechowicz-Dorosz](http://events.comarch.com/files-app/file_53/grechowicz.jpg)
![Paula Thomas](http://events.comarch.com/files-app/file_38/Paula-Thomas.jpg)
![Angela Hunter](http://events.comarch.com/files-app/file_53/angela.jpeg)
![Parida Leelaniramol](http://events.comarch.com/files-app/file_53/parida.jpg)
![](http://events.comarch.com/files-app/file_55/Comarch_logo.png)
Parida spearheads the development and sales of products for clients across Thailand and the Asia-Pacific region. Armed with a Bachelor's degree in Computer Science and over a decade of experience in the Financial Technology sector, she dedicates her expertise to aiding banks in fostering innovation and driving transformative change.
![Marek Kuczyński](http://events.comarch.com/files-app/file_45/Marek_Kuczynski.jpg)
![Krzysztof Ziomek](http://events.comarch.com/files-app/file_53/ziomek.jpg)
![Katarzyna Matias](http://events.comarch.com/files-app/file_53/Matias.jpg)
![Davor Gašparac](http://events.comarch.com/files-app/file_53/davor.jpg)
![Dr. Ahmed Darwish Elsayed](http://events.comarch.com/files-app/file_53/ahmed.jpg)
![Mohamed Salem](http://events.comarch.com/files-app/file_53/mohamed.jpg)
![Maria Wróblewska](http://events.comarch.com/files-app/file_53/maria.jpg)
![Piotr Kozłowski](http://events.comarch.com/files-app/file_38/PKozlowski_Foto.jpeg)
![Joanna Witsch](http://events.comarch.com/files-app/file_53/Witsch.jpg)
![Alexandru Calin](http://events.comarch.com/files-app/file_53/calin.jpg)
![Yusuke Suzuki](http://events.comarch.com/files-app/file_45/Yusuke_Suzuki.jpg)
![Issei Madarame](http://events.comarch.com/files-app/file_45/Issei_Madarame.png)
![Marcin Kosecki](http://events.comarch.com/files-app/file_39/marcin-kosecki.png)
![Tomek Michniewicz](http://events.comarch.com/files-app/file_53/michniewicz.jpg)
![Dominika Bettman](http://events.comarch.com/files-app/file_53/bettman.jpg)
![Olivier Martinet](http://events.comarch.com/files-app/file_53/martinet.jpg)
![Jessica Lavigne](http://events.comarch.com/files-app/file_16/jessica-lavigne-comarch.jpg)
![](http://events.comarch.com/files-app/file_16/Comarch-Logo-Dark-Blue__480.png)
![Athanasios Sbonias](http://events.comarch.com/files-app/file_53/thanasis.jpg)
![Sami Nachawati](http://events.comarch.com/files-app/file_38/sami.jpg)
![Paul Sage](http://events.comarch.com/files-app/file_53/sage.jpg)
![Artur Kurasiński](http://events.comarch.com/files-app/file_53/kurasinski.jpeg)
![Bradley Jones](http://events.comarch.com/files-app/file_53/bradley.jpg)
![Dharmesh Bhana](http://events.comarch.com/files-app/file_53/dharmesh-bhana-nedbank.jpg)
![](http://events.comarch.com/files-app/file_53/logo-nedbank.png)
![Agnieszka Bochacka](http://events.comarch.com/files-app/file_53/bochacka.jpg)
![Małgorzata Moderecka](http://events.comarch.com/files-app/file_53/moderecka.jpg)
Venues
Comarch User Group 2024 will take place on June 4-5, 2024, in the beautiful city of Kraków. As usual, the conference will begin in the Comarch Headquarters. In the evening, our guests will be invited to the official gala dinner at Wierzynek Restaurant. The next day’s events will be spread around the Cracow’s Old Town, with venues at Grand Hotel Cracow, Palace Under the Rams, and International Cultural Center.
Wierzynek Restaurant
Traditional Polish restaurant in the heart of the Cracow Old Town. With over 600-year-old roots, it’s the perfect place to savor our local treats and learn more about Polish culture. Wierzynek's cuisine offers a combination of top-quality organic produce from local farms and the royal art of feasting.
Grand Hotel Cracow
One of the oldest and most beautiful hotels in Poland. Dating back to 1887, the Grand Hotel Cracow impresses guests with its charms, unique atmosphere, elegance, and luxury. For centuries now, it’s been serving Europe’s most distinguished clientele, including Margaret Thatcher and Prince Philip.
Palace Under the Rams
According to tradition, the Palace Under the Rams was once the site of an inn that kept rams sold to Cracovians. Today, it’s home to a beautiful studio cinema and cellars hosting performances by the acclaimed Polish cabaret, both of which boast the incredible atmosphere of the days gone by.
International Cultural Center
Located in the Ravens House at the Main Market Square, the International Cultural Center has been the silent witness of Cracow’s most important cultural events for the past decades. A beautiful art gallery dedicated to honoring the achievements of European civilization, the multiculturalism of Central Europe, and the dialogue between cultures and societies.
- Comarch Headquarters (SSE4) prof. Michała Życzkowskiego 23, 31-864 Kraków, Polska
- Wierzynek Rynek Główny 16, 33-332 Kraków, Polska
- Grand Hotel Cracow Sławkowska 5, 33-332 Kraków, Polska
- Palace Under the Rams Rynek Główny 27, 31-010 Kraków, Polska
- International Cultural Center Rynek Główny 25, 31-008 Kraków, Polska
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![Comarch Headquarters (SSE4)](http://events.comarch.com/files-app/file_53/cug2-min.jpg)