About The Event
Innovation Returns to the Heart of Europe
Mark your calendars for the ultimate gathering of the Comarch community! We are bringing leaders from across the globe back to our home in beautiful Kraków to explore the technologies redefining the way the world does business.
From AI-driven customer experiences to the next generation of fintech and telco networks, CUG26 is your front-row seat to the future. Expect actionable insights, unforgettable networking in a stunning city, and a stage shared by a special guest whose leadership has shaped history.
The future is coming to Kraków. Be there to witness it.
One Event, Five Powerful Streams
- Customer Loyalty: Next-gen engagement strategies and emotional loyalty.
- Telecommunications: AI in network operations, the 6G horizon and the IoT Connectivity Forum.
- Banking: AI-driven lending and the future of digital Business & Wealth Banking.
- Insurance: Tomorrow's Insurance Today: Data-Driven, Customer-Centric & AI Future-Ready
- E-Invoicing: Global compliance and the future of electronic data exchange.
A Glimpse of What Awaits
Get a taste of the energy, the people, and the moments that define CUG.
Experience the Magic of Kraków
Business meets heritage in one of Europe’s most stunning cities. From the state-of-the-art Comarch Innovation Space to exclusive networking galas held in historic UNESCO venues, CUG is an immersive experience. Enjoy Polish hospitality, world-class dining, and the breathtaking atmosphere of Kraków in late spring.
Accomodation
Here you can book your stay with a special discount code (code available from event coordinators):
- Qubus Hotel Kraków ****
- Radisson Red ****
We Can’t Wait to Welcome You
Comarch User Group
20–21 May 2026
Agenda
- 20 May
- 21 May
Speakers
Jarosław Mikos CEO Comarch
Michał Mędrala Vice President, Director of the Services Division at Comarch
Marcin Kaleta CEO at Comarch Communications
Łukasz Bolikowski Chief AI Officer at Comarch
Wojciech Mach VP, Director of the Financial Solutions Division at Comarch
Paweł Workiewicz Chief Commercial Officer at Comarch Communications
Wojciech Pawluś Vice President, Global Sales & Marketing at Comarch
Mike Skowron AI GTM Lead, CEE at Google
Łukasz Foks Director, Microsoft Elevate, Skills - North Europe, Poland - EMEA
Tymoteusz Wrona Chief Strategy & Operations Officer at Comarch Communications
Mateusz Kusznierewicz Olympic Gold Medalist, Multiple World Champion & Global Entrepreneur
Maciej Sałata Consulting Director, SME & Corporate Banking at Comarch
Tomasz Jędroszkowiak Insurance Business Unit Director at Comarch
Małgorzata Moderacka Product Manager Comarch Digital Insurance at Comarch
Anne Romagnoli Financial Services Client Group Lead for Belgium & Luxembourg at Accenture BeLux - ExCom member
Anna Szczurowska-Tuziak Senior Engagement Manager at McKinsey & Company
Joanna Witsch Senior Consultant at Comarch
Sven Neweling Head of CRM Strategy and Loyalty Programs at Deutsche Bahn
David McKinnon Chief System Engineer (Ret.) & Principal Project Manager OSS at PG&E
Karol Leszczynski Factoring Product Development Manager at Comarch SA
Mariusz Zwolski Managing Director, Business Consultant for Comarch Factoring Platform
Cees Werf CEO at CCN Group
Przemysław Kostrzewski Head of Comarch Factoring Platform Business Unit
Łukasz's work focuses on large‑scale partnerships with governments, universities, NGOs, and industry to accelerate AI adoption and build an inclusive, future‑ready workforce. With more than a decade at Microsoft, he has supported strategic innovation across Central and Eastern Europe, including cloud, developer, and digital‑native ecosystem growth.
In Comarch since 2003, starting as a programmer in various projects. After 2 years, he moved to the area of the insurance industry, which he has been developing for over the last 17 years.
Strategic Advisor in Financial Services

Joanna Witsch is a loyalty expert with 18 years of international experience across both client and consultancy roles. Based in Dubai, she works at Comarch, helping clients design and grow successful loyalty programs. She previously held senior positions at Chalhoub Group and Alshaya, bringing deep regional expertise in customer engagement and program operations.
Sven Neweling is responsible for the operative und strategic management of the loyalty program BahnBonus at DB Fernverkehr AG (the long distance railway company of Deutsche Bahn). Prior to that he worked at several management positions with Deutsche Bahn AG in pricing and business development.

David specializes in evaluating and addressing intricate business challenges and process enhancements that extend across functional departments, disciplines, and systems. David has over 35 years of experience in IT and utility operations at Pacific Gas and Electric Company. During his career at PG&E, David served in several capacities including utility capital improvements project manager, division support service manager, manager of IT infrastructure project delivery, manager of IT application project delivery Center of Excellence, and chief of staff to the vice president of IT infrastructure operations, driving cross department planning, budgeting, and process improvement. David retired in 2018 as a chief solution engineer. In 2020, David was appointed as the principal project manager to deliver PG&E’s Operations Support System - Telecom Network Portal Project, a complex, multi-year effort. Additionally, this year David was appointed as the change management leader for PG&E’s Electric Vehicles Socket of the Future Project. David served 5 years with the United States Naval Mobile Construction Forces (Seabees) with deployments in the US Pacific Territory and the British Indian Ocean Territory.
Mariusz Zwolski specializes in the Comarch Factoring Platform, bridging the gap between advanced technology and practical business needs. He focuses on providing comprehensive system presentations and preparing customized system implementation offers that optimize transaction flow. His goal is to help financial institutions fully leverage the potential of CFP to achieve maximum automation of transaction flow.
Global insurance executive with a track record of designing and executing strategy, driving transformation and innovation including delivering top and bottom-line results. Founder-President- CEO of CCN Group, providing EU-wide InsurTech Claims management Services.
A seasoned IT expert with 25 years of experience, he has progressed through every level of the IT career path—from Software Developer and Project Manager to Scrum Master, Agile Coach, and Head of PMO. A graduate of Computer Science at the Silesian University of Technology with a Master of Engineering degree. For the past 6 years, he has been leading the Business Unit dedicated to the Comarch Factoring Platform (CFP). He is responsible for the entire product lifecycle, including production, implementation, service, and consulting, while also overseeing strategic sales and marketing efforts. His unique background allows him to perfectly bridge technical excellence with strategic business development in the factoring industry.
Venue
- Comarch Headquarters (SSE4) Comarch, Profesora Michała Życzkowskiego 23, 31-864 Kraków, Polska
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Event coordinators

Marketing Specialist

Marketing Director Financial Services

